Frequently Asked Questions

Your one-stop resource for queries about website design services, SEO consulting, and more

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Our comprehensive website design and development service includes a variety of features to meet your needs. This includes custom designs, mobile responsiveness, SEO optimization, social media integration, and analytics setup. We also offer optional features like e-commerce functionalities, blog setups, and website maintenance services.


The cost varies depending on the scope of the project. 

For a basic one-pager, you’re looking at around R5 000.
A 5-page website would be around R12 000, and larger websites around R20 000. 

We also offer payment plans where you can opt for a 2-year website retainer of R2000 per month. After 24 months, you have three options:

  • Opt for a new, modern website
  • Keep the existing site and allocate funds to ads and social media
  • Cancel our services

The timeline varies depending on the complexity and scope of the project. A basic informational website can take between 1-4 weeks from concept to launch, whereas more complex projects like e-commerce websites may take up to 12 weeks or more.

Yes, we offer cloud hosting and domain registration services. The fees are tailored to meet your specific needs. 

For a basic website, the cost for the domain ranges from R250 – R400 per year.
Hosting is about R2000 per year, which includes up to 5 email addresses.
If you do not already have an email host, we can set up email hosting on Google for you. You can see the benefits of Google Workspace here.

We specialize in multiple platforms to ensure we can meet varied client needs. This includes WordPress, Webflow, Framer, Shopify and Wix.

Yes, we can integrate your website with a variety of third-party tools including Google Analytics, CRM systems, payment gateways, and more.

We offer both options to cater to a range of budgets and requirements. Our custom designs are tailored to fit your brand’s unique identity. Pre-built templates, on the other hand, are a cost-effective solution that can be customized to some extent to suit your needs.

Yes, we offer ongoing support packages that include website updates, security monitoring, and performance optimization among other services. These are available at additional cost and can be monthly or annually based on your needs.

Basic SEO optimization, including meta tags and keyword-rich content, is included in all our website design packages. For more advanced SEO services, we offer specialized SEO packages.

Yes, all our websites are designed to be mobile-responsive. This ensures that your site will look and function well on various devices, including smartphones, tablets and widescreens.

The timeframe can vary depending on the complexity and features required for your eCommerce website. A simple online store could take around 2-6 weeks, while a more complex site could take up to 12 weeks. Please note these are approximate timelines.

Pricing can vary depending on the number of products you have. Our eCommerce sites start at R12,000 or you can opt for a R3,000 per month maintenance retainer.

Yes, we can assist with integrating a variety of payment gateways like PayPal, PayFast, PayGate, SnapScan, Zapper, Apple Pay, Samsung Pay, MobiCred, Peach Payments, Stripe, and other local bank options.

Yes, we offer training to help you understand how to manage your eCommerce platform effectively.

Yes, basic SEO setup is included in the package. However, this does not encompass product optimization but will include Google indexing for your top pages.

Yes, ongoing support and maintenance are available through our website maintenance retainer.

Yes, we can assist you in integrating your existing inventory management system or find a tailored solution that meets your specific needs.

Absolutely, our eCommerce solutions are scalable to accommodate the growth of your business.

We specialize in various eCommerce platforms such as WooCommerce, Shopify and Magento. Our team has the expertise to choose the platform that best fits your business needs.

Absolutely! All our eCommerce website designs are mobile-responsive, ensuring an optimal shopping experience across all devices.

SEO stands for Search Engine Optimization. It is the process of optimizing your website to rank higher in search engine results, thereby increasing organic (non-paid) traffic. SEO is crucial for your business as it improves online visibility, drives more potential customers, and enhances user experience on your website.

The time it takes to see measurable SEO results can vary depending on various factors, including the competitiveness of the industry and the current state of your website’s SEO. Typically, clients begin to notice improvements in organic traffic within 3-6 months.

SEO is a long-term investment, and it often takes time to see significant results. This is because search engines like Google use complex algorithms to rank websites, and it can take time for these algorithms to recognize and reward the high-quality changes we make to your website. Additionally, competition for keywords and search rankings can be fierce, depending on your industry.

There are several processes involved in SEO that contribute to this timeline. Initially, we conduct a comprehensive audit and keyword research, followed by on-page and off-page optimizations. Then, it takes time for search engines to crawl and index these changes. Even after indexing, it can take a while for your website to move up in rankings as search engines assess the quality and relevance of your site over time.

Another factor is the ‘Google Sandbox,’ an unofficial term for the phenomenon where new websites do not rank well for the first few months. Google does this to ensure that new websites are legitimate and relevant before ranking them higher.

So while you may start seeing some improvements within the first few months, especially in long-tail keywords and less competitive markets, more significant and stable ranking improvements usually take between 3 to 6 months. Rest assured, we keep you updated with monthly or quarterly reports, depending on your package, so you can track our progress.

We offer four different packages to suit various needs:

  1. Starter Kit: R18,000 (Once-off). This includes 60 hrs of SEO work mainly done in the first two months, monitored and optimized up to six months. Reporting starts from month 3-6. You can expect improvements in organic traffic within 3-6 months.

  2. Business Retainer: R2,500 per month. Sign up for a year and receive 10 hrs per month, with a boost of 80 hours in the first three months. Quarterly reporting is provided. Expect improvements in organic traffic within 3-6 months.

  3. Professional Retainer: R2,800 per month. This package offers 10 hrs per month and can be canceled anytime with 30 days’ notice. Monthly reporting is provided. Expect improvements in organic traffic within 4-6 months.

  4. Premium Retainer: R4,500 per month. This package provides 20 hrs per month and is suggested for a 6-month duration before switching over to the Business Retainer. You can cancel anytime with 30 days’ notice. Monthly reporting is provided. Expect improvements in organic traffic within 3-6 months.

We can also work out a custom SEO package tailored to your specific needs.

Yes, keyword research is a fundamental component of our SEO services. We identify relevant, high-search-volume keywords that target your potential customers to help improve your website’s ranking.

Yes, we offer content creation services specifically designed to improve your SEO. Our team of professional writers creates high-quality, keyword-rich content that aligns with your business goals.

Yes, local SEO is included in our services to help improve your visibility in local search results and drive more local traffic to your website.

Yes, off-page SEO is part of our comprehensive service offerings. This includes tactics like backlinking, social media optimization, and other strategies to improve your site’s overall authority and rankings.

We offer comprehensive reporting to track the effectiveness of your SEO campaigns. Examples of reporting include keyword ranking reports, organic traffic analysis, conversion rates, backlink profiles, and on-site engagement metrics. This allows you to see the ROI and impact of our SEO efforts.

Yes, we currently have a few clients who utilize these services. We are fully capable of managing SEO for multiple websites owned by the same business.

AI Images refer to visuals or graphics generated or enhanced using Artificial Intelligence. Unlike traditional images, which are captured using cameras or created by designers, AI Images are crafted through algorithms that can create, edit, or enhance visuals based on the input data and specific instructions. The result is often highly detailed, customizable, and sometimes even indistinguishable from real photographs.

AI Images offer several benefits for businesses:

  1. Cost-Effective: Often, creating custom images or procuring specific stock photos can be expensive. AI-generated images can be a more cost-effective alternative.
  2. Customization: AI can produce images tailored to specific needs or aesthetics, ensuring brand consistency.
  3. Scalability: Need hundreds of unique images? AI can generate multiple visuals in a fraction of the time it might take a designer.
  4. High Quality: Modern AI can produce high-resolution images that are suitable for both digital and print media.

AI-generated images can achieve a very high level of quality, often indistinguishable from real photographs. However, the final quality depends on the algorithm, input data, and specific requirements. For certain use-cases, especially when unique or specific visuals are required, AI Images might be the preferred choice over stock photographs.

Absolutely. One of the key strengths of AI Images is the ability to customize visuals based on specific requirements. Whether you need a particular scene, mood, color palette, or any other specification, our AI can be instructed to produce images that fit your criteria.

While the exact cost can vary based on complexity and requirements, AI Images are often more cost-effective than traditional photography, especially when producing bulk or highly customized visuals. We have various pricing packages available for AI images, or you can have your own custom retainer designed for your needs. 

Yes, once the images are produced and delivered to you, you have full ownership rights to use them as you see fit, without any additional royalties or fees.

boompow reserves the right to use any images generated by them on their portfolio, unless instructed otherwise.

Images can be delivered within 1 hour, or up to 48 hours, based on the project’s scope and specific requirements. AI can typically generate images faster than traditional design or photography processes. Once we have a clear understanding of your needs, we can provide a more accurate timeframe.

Yes, our advanced AI algorithms can take a brief description and translate that into a visual representation. 

However, a more detailed description would be much more likely to generate the results you have in mind. 

While AI has made tremendous strides in image generation, there might be complex or very niche scenarios where traditional design or photography is more suitable. We always evaluate the feasibility based on the given requirements and ensure the best approach for your needs.

It’s simple! Reach out to our team with your requirements, and we’ll guide you through the process, ensuring that you get the best quality AI-generated images tailored to your needs.

We offer a comprehensive range of photography and videography services, including but not limited to, corporate shoots, product photography, event coverage, and promotional videos. Our professional team is well-equipped to handle various styles and settings, ensuring that we meet your specific needs.

Yes, we offer package deals that bundle photography and videography services, providing a more cost-effective solution for clients who need both.

Our pricing is based on the scope of the project, the time required, and any specific resources needed. We offer flexible packages and can also provide customized quotes based on your unique requirements.

The duration of a shoot depends on the project scope and your requirements. A simple product shoot might only take a few hours, whereas a more comprehensive project, like an event or promotional video, might take a day or more. We will discuss timeframes during the planning stage to fit your schedule.

Yes, we do offer drone photography and videography services for capturing stunning aerial views and dynamic shots. Our team is certified and follows all regulations to ensure safe and compliant drone operations.

We use state-of-the-art equipment for both photography and videography, ensuring high-quality output. This includes professional-grade cameras, lighting equipment, and editing software. If you have specific requirements or preferences, we’re open to accommodating them.

Yes, our services include full editing and post-production capabilities. Our skilled team can take care of everything from basic touch-ups to more complex edits like color grading, sound design, and special effects.

Yes, we offer on-location shooting services. Depending on the project, we can set up at your business, an event location, or any other suitable place. Travel and setup are part of our comprehensive service offering.

Absolutely! We offer full creative consultation as part of our services. From brainstorming ideas to creating a storyboard, we ensure that the final output aligns with your brand message and objectives.

To get started, simply reach out to us to discuss your project. We’ll schedule a consultation to understand your needs and provide a tailored proposal. Once everything is agreed upon, we’ll proceed with the planning and execution stages.

We offer a wide range of graphic design services that encompass everything from branding and logo design to print materials, web graphics, and even 3D design. Our aim is to provide a holistic design solution that speaks to your brand’s needs.

Absolutely. We specialize in both branding and rebranding projects. Whether you’re a new company looking to make a strong market entry or an existing business in need of a fresh look, we’ve got you covered.

Certainly. If you already have existing marketing materials and need your new graphics to align with them, we can ensure a seamless match in style, tone, and color.

Our pricing model is flexible and tailored to the specific needs of your project. We offer package deals, hourly rates, or fixed project prices, depending on the nature and scope of the work involved.

Yes, we do. Our graphic design services extend to various print media, including brochures, business cards, banners, and even packaging design. We make sure that your brand message is consistent across both digital and print platforms.

Yes, in addition to traditional graphic design services, we also offer specialized services such as 3D design and modeling, infographic design, and UX/UI design. We are continually expanding our skill set to meet diverse client needs.

Yes, we offer a set number of revisions for each project. Our goal is to ensure you’re completely satisfied with the final product, so we’re more than happy to make adjustments as needed.

Yes, our team is well-equipped to handle multiple projects at the same time. However, we do prioritize based on deadlines, project scope, and complexity.

Absolutely. We have a strong expertise in creating designs optimized for digital platforms, including but not limited to websites, social media profiles, and digital ads.

Getting started is easy! Reach out to us to discuss your needs, and we’ll schedule a consultation to go over your project details. From there, we’ll provide a tailored proposal, and once everything is agreed upon, we can proceed with the design process.

We offer a comprehensive range of copywriting and content creation services, including ad copywriting, blog posts, email marketing campaigns, podcast scripts, SEO copywriting, social media posts, video scripts, website copy, and presentations. Our aim is to provide you with high-quality, targeted content that resonates with your audience.

While we have experience across various sectors, we do not limit ourselves to a specific industry. Our team of skilled copywriters can quickly adapt to the unique requirements and tone of your business, ensuring content that is both relevant and impactful.

Absolutely. We understand the importance of SEO in today’s digital landscape. Our team is well-versed in creating content that not only engages the reader but also ranks well on search engines.

Our pricing is both flexible and competitive, tailored to meet the specific needs of each project. Whether it’s a one-time job or an ongoing retainer, we can work out a pricing structure that suits your budget.

Our turnaround times vary depending on the complexity and volume of the project but generally range from 4 hours for smaller urgent tasks to a few days for larger, more involved assignments.

Yes, we can take on urgent projects. However, please note that expedited services may incur an additional fee.

Yes, we do provide a specific number of revisions as part of our standard offering. Our goal is to deliver content that you’re 100% satisfied with.

Yes, we do. We offer social media copywriting services that are designed to engage your audience, increase brand awareness, and drive actionable outcomes like clicks, shares, and conversions.

Yes, we offer specialized copywriting services for email marketing. Whether it’s newsletters, promotional emails, or drip campaigns, our content aims to increase open rates and drive user engagement.

Getting started is easy. Simply contact us to outline your needs, and we’ll schedule an initial consultation. After discussing your project in detail, we’ll send over a custom proposal. Once agreed upon, we’ll proceed with creating your content.

Our website maintenance services encompass a wide range of tasks, including regular website updates, performance and load speed optimization, security measures, and specialized maintenance for eCommerce websites.

Our pricing models are flexible, designed to accommodate the specific needs and complexities of your website. We offer both one-time service packages and ongoing maintenance retainers.

While we specialize in WordPress website maintenance, our skilled team can also handle other platforms. If your website is built on a different CMS or is custom-coded, please contact us to discuss your specific requirements.

Yes, ensuring the safety of your website’s data is one of our top priorities. We offer regular backup services as part of our maintenance packages.

Security is non-negotiable when it comes to maintaining your website. We offer various levels of security measures, including SSL certificate installations, malware scanning, and firewall setup to protect against vulnerabilities and threats.

Absolutely. Monitoring and improving the performance and load speed of your website is part of our service offerings. A faster website enhances user experience and can also improve your search engine rankings.

Yes, maintaining an eCommerce website requires specialized attention to various elements like product listings, shopping carts, and transaction processes. We offer specialized eCommerce website maintenance services to ensure your online store remains optimized and secure.

Our standard response time for resolving non-critical issues is within 48 hours. For urgent matters that need immediate attention, we aim to start resolving the problem within the hour.

Yes, we provide regular reports detailing the maintenance work done, performance metrics, and any recommendations for further improvements.

Getting started is simple. Contact us to discuss your website’s specific needs, and we’ll provide you with a customized maintenance plan tailored to those requirements. Once you’re ready to proceed, we can start the maintenance work to keep your website running smoothly.